My Green Life - Terms and Conditions

Last Updated: 9 April 2026

These Terms and Conditions govern the use of the My Green Life website and the purchase of products through the website. By accessing this website or placing an order, you agree to be bound by these terms.

1. About Us

B335 GREEN PTY LTD trading as My Green Life is a South African business supplying eco-friendly cleaning products and related goods.

Website: https://mygreenlife.co.za

If you have any questions about these Terms and Conditions, please contact us via the contact details provided on our website.

2. Use of the Website

By using this website you agree that:

• You are legally capable of entering into binding contracts.
• You will not use the website for unlawful purposes.
• You will not attempt to disrupt, damage, or interfere with the website.

All content on this website, including text, images, branding and product descriptions, remains the property of My Green Life unless otherwise stated.

3. Products and Pricing

All products displayed on the website are subject to availability.

We reserve the right to:

• modify product pricing
• discontinue products
• correct pricing or product description errors

Prices displayed on the website are in South African Rand (ZAR) and include VAT where applicable unless otherwise stated.

4. Orders

When you place an order on the website:

• you are making an offer to purchase the selected products
• the order is only confirmed once payment has been successfully processed

My Green Life reserves the right to cancel or refuse an order in cases such as:

• payment failure
• suspected fraud
• product availability issues
• incorrect pricing or technical errors

If an order is cancelled after payment has been made, a full refund will be issued.

5. Payments

Payments on this website are processed securely via PayFast.

Accepted payment methods may include:

• Credit cards
• Debit cards
• Instant EFT
• Other payment options supported by PayFast

My Green Life does not store credit card details.

6. Delivery Policy

Delivery timelines may vary depending on the delivery location.

Typical delivery timeframes are:

• Cape Town local deliveries: 1 to 3 business days
• Major South African cities: 2 to 5 business days
• Outlying areas: 3 to 7 business days

Orders are processed during business hours Monday to Friday.

Delivery times are estimates and may be affected by courier delays or external factors beyond our control.

Customers will receive notification once orders have been dispatched.

7. Cancellation and Refund Policy

Customers may cancel an order before it has been dispatched by contacting My Green Life.

Once an order has been shipped, cancellation may no longer be possible.

Refunds may be issued under the following conditions:

• the product is defective
• the incorrect product was delivered
• the product arrives damaged

Refund requests must be submitted within 7 days of receiving the order.

Approved refunds will be processed through the original payment method where possible.

Products must be returned unused and in their original packaging unless defective.

8. Returns

If a return is approved:

• customers may be required to return the product
• return instructions will be provided by My Green Life

Return shipping costs may apply unless the product is defective or incorrect.

9. Limitation of Liability

My Green Life will not be liable for:

• indirect or consequential losses
• delays caused by courier companies
• misuse of products purchased from the website

Our liability is limited to the value of the purchased product.

10. Privacy

Customer personal information is collected only for the purpose of processing orders and providing services.

My Green Life complies with the Protection of Personal Information Act (POPIA) of South Africa.

Personal information will not be sold or shared with third parties except where necessary to fulfil orders (such as courier delivery).

11. Changes to Terms

My Green Life reserves the right to update or change these Terms and Conditions at any time.

Updated versions will be published on this page.

12. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of this website will be subject to South African jurisdiction.

If you have any questions about these Terms and Conditions, please contact us through the website.